Privacy policy
Last updated 23 October 2026
1. Who we are
PlugRight EV Chargers is a trading name of Evans Oghenefega Ovedje, a sole trader.
- Address: 11 Iarn Róid, Lisbrack Road, Longford, Co. Longford, N39 E3H4, Ireland
- Email: hello@plugright.ie
We are the "data controller" for your personal data. That means we decide how it is used, and we are responsible for keeping it safe.
2. What data we collect
- Contact details: your name, phone number, email address and home address, including your Eircode.
- Job details: photos you send us (for example of your fuse board, meter and parking spot), your answers about your home and car, and your MPRN (the number on your electricity bill), which the SEAI grant needs.
- Messages: what you send us on WhatsApp, by text, by email or on Facebook.
- Payment details: what you paid and when. Stripe handles your card. We never see or store your full card number.
- Ad details: when you fill in one of our Facebook or Instagram forms, Meta sends us your answers.
3. Why we use it, and our legal reason
| What we do | Legal reason (GDPR) |
|---|---|
| Reply to you, give you a quote and book your installation | To take steps you asked for before a contract, and to carry out the contract |
| Send your job details to the electrician who installs your charger | To carry out the contract |
| Help with your SEAI grant application, if you ask us to | To carry out the contract, and your request |
| Take payments and keep accounts and tax records | Legal obligation |
| Follow up on a quote you have not answered | Our legitimate interest in answering your enquiry. You can tell us to stop at any time. |
| Ask for a review or send you offers | Your consent. You can withdraw it at any time. |
4. Automated messaging
We use software, including AI tools, to reply to you quickly, ask about your home and prepare your quote.
- A person at PlugRight checks every quote before it becomes final.
- No decision with a legal or similarly serious effect on you is made by software alone.
- You can ask to deal with a person at any time.
5. Who we share it with
We only share what each of these needs to do their job:
- Our electricians (Safe Electric registered subcontractors), to survey and install
- SEAI and Safe Electric Ireland, for the grant and the completion certificate
- Stripe, for payments
- Meta (Facebook, Instagram and WhatsApp), for ads and messaging
- Our software providers, for messaging, text messages, email and customer records
- Our accountant and Revenue, for tax
- Anyone the law says we must share it with
We do not sell your data.
6. Data sent outside the EU
Some of our providers (for example Meta and Stripe) may handle data outside the European Economic Area, such as in the United States. When they do, they use legal safeguards approved by the EU, such as the EU-US Data Privacy Framework or Standard Contractual Clauses.
7. How long we keep it
- Enquiries that do not become a booking: 12 months from our last contact.
- Customers: 6 years after the job, because tax and consumer law need these records.
- Photos of your home: deleted 12 months after the job, unless we need them for a warranty claim.
8. Your rights
You can ask us to:
- give you a copy of your data
- correct it
- delete it
- limit how we use it
- send it to you or someone else in a common format
- stop using it for follow-ups or offers
Email hello@plugright.ie. We reply within 1 month. It is free.
If you are not happy with how we handle your data, you can complain to the Data Protection Commission at dataprotection.ie.
9. Keeping it safe
We use password protection and access controls. Only people who need your data for your job can see it.
10. Changes
We may update this policy. The date at the top shows the latest version.